How to Troubleshoot SSL Connection Error in Google Chrome

Google Chrome is the most reliable and most used web browser worldwide. It is ruling the market with 55.83% market share in November, 2016.

It always takes care of its user’s security and displays error to users if there is any bug on the website, server or system etc. and indicate them as not safe.

While being the most user-friendly browser, sometimes Google Chrome displays various types of errors while browsing the web. This can occur due to many issues like poor/no internet connection, change in Chrome settings, Google Chrome profile errors or SSL certificate errors.


If you are facing problem with your Chrome browser and want an appropriate solution then get in touch with our technical support team. Our technical experts will help you in solving your Chrome issues.

Just call us at (855) 899-6051.

Our Tech Support team is available 24*7 to solve your queries.

And if you want to resolve your Google Chrome issue on your own then read this article and follow the steps to solve your problem.


While surfing the web, you may have faced the SSL connection error.ssl connection error

This error can come across due to various reasons such as, there might have a problem with the system, server etc. or while browsing secure websites like Facebook or Gmail.

So, let’s take a look on the reasons behind SSL connection error and the ways to troubleshoot it.

Reasons behind SSL Connection Error:

  • Invalid date and time of the computer.
  • Antivirus and Firewall software is blocking website or IP address.
  • Unsecure SSL certificates.
  • Browser’s Extension blocking the website.
  • Cache and cookies not cleared since many days/weeks.

Tips to Troubleshoot SSL Connection Error:

1. Update computer’s date and time.

If your computer is running behind the current time, Google Chrome put this error message. It’s better that you should update your computer’s date and time with current date and time.

2. Check Antivirus and Firewall settings:

SSL connection error can occur if the website or its IP address is blocked by the antivirus or firewall software. Check your antivirus or firewall settings, if you find the website/IP address then remove it from there.

3. Remove/Disable Extensions:

Remove unwanted and non-used extensions from your Google Chrome browser or else disable them.

4. Clear Cache and Cookies:

Clearing the cache and cookies can fix SSL connection error issue. Type Ctrl + Shift + Delete to clear cache and cookies.

5. Clear SSL state:

Clearing the SSL state can solve this issue. To clear SSL state follow the given steps:

  • Go to Control Panel > Network and Internet > Network and Sharing Center.
  • In Network and Sharing Center, click on Internet Options in the bottom-left corner.capture
  • This will open a new dialog called Internet Properties. Go to the Privacy tab and make sure that Medium Settings is selected under Internet Zone.capture1
  • Now, go to the Content tab and click on Clear SSL state. A pop-up window will appear as “SSL cache was successfully cleared”. Click OK, and exit Internet Properties.capture3

 6. Disable QUIC Protocol:

Disable QUIC protocol to remove this error permanently from Chrome. To disable QUIC protocol follow the given steps:

  • Type chrome://flags/#enable-quic in google chrome browser search bar and hit Enter.
  • You will find Experimental QUIC protocol is active with Default
  • From the drop-down list, select Disabled and in the bottom of the page, click on RELAUNCH NOW.

Relaunching the Chrome will remove such errors.

7. Remove/Modify Host File:

If there are some bad programs or the website you are searching is already added in Host file of your system, chrome will display SSL connection error. To solve this follow the given steps:

  • Press Windows + R keys and add C:\Windows\System32\drivers\etc and hit Enter.
  • You will find the Host file, delete it.


  • Open the Host file with text editor and remove the website & IP address you are searching for (if it is inside Host file).
  • Save it and surf that website again, there will be no error.

Still facing problem with your Google Chrome Browser?

Don’t hesitate and call our technical support team.

Call us at (855) 899-6051.

Our experienced tech support team can help you in solving your various PC issues.

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