7 Tips to Resolve Wi-Fi Issues in iOS 10/10.1/10.2

No doubt, iOS 10 has come with lots of new features and improvements, but just like any other iOS software update, it also comes with its own sets of issues.

One of the major issues most people are facing after updating their iPhone to iOS 10 -10.2 is Wi-Fi connectivity issue.

The issues reported by people include:

  • Not being able to connect to a Wi-Fi network
  • Getting incorrect password prompt
  • Wi-Fi settings grayed out
  • Dropping connection intermittently or speeds being extremely slow

Don’t worry! Go for quick solutions & here is how it follows…


Here are few tips to fix these Wi-Fi issues to make a smooth upgrade to iOS 10/10.1/10.2

#1: Force Restart

There is not harm in forcibly rebooting your iPhone to see it helps. Simultaneously hold Sleep/Wake and Home button for at least ten seconds, until the screen goes blank and Apple logo appears.


#2: Forget Wi-Fi Network and Re-Join

If you’re unable to connect to a Wi-Fi Network, and being prompted that the password you’ve entered is wrong even you are entering the correct password, then forget the Wi-Fi network, and re-join it back.

So, here is how you can forget the Wi-Fi network:

Step#1: Go to Settings>Wi-Fi.

Step#2: Tap on the Wi-Fi network in the list.

Step#3: You will be prompted with a popup message asking you if you want to forget Wi-Fi Network.

Step#4: Click Forget to forget the network.

Step#5: Go back to Settings > Wi-Fi, again choose the network, enter the password, and re-join the network to see if it helps.


#3: Reset Network Settings

You might have experienced that most networking related issues got fixed after resetting network settings. Resetting the network settings clears caches and flushes DHCP settings and other network related information.

To reset network settings, go to Settings app and navigate to Settings > General > Reset and tap on Reset Network Settings.

#4: Disable Wi-Fi Networking Services

Some people have reported that they’ve fixed their issues by disabling Wi-Fi networks following the path under Settings > Privacy > Location Services > System Services.

This specifies only to your location being used for Wi-Fi Networking, so it do not disable Wi-Fi completely.


#5: Set Custom DNS

Sometimes, your ISPs DNS server face issues, at that time you can switch to Google DNS or Open DNS. Follow the instructions summarized below to change your DNS settings.

Step#1: Open the Settings app on your device, and tap on the Wi-Fi menu.

Step#2: Select your Wi-Fi connection from the list of available networks, and tap on the i button on the right.

Step#3: Scroll down until you see the DNS section, and tap on the numbers to the right.

Step#4: A keyboard will appear, enter the new DNS server address. Tap on Wi-Fi to go back, once you’re done.

This will change your DNS settings providing improvements over your ISP’s DNS server.



#6: Wi-Fi Assist

Apple has introduced Wi-Fi Assist in iOS 9, which provides more reliable Internet connections when your Wi-Fi network becomes spotty.

Though, some users have reported that turning it off and back it on has helped to resolve the Wi-Fi issues.


#7: Restore and Setup as new iPhone

If none of above tips resolves your issues, then go for the last option i.e. to restore your iPhone via iTunes, and set it up as a new device.

This method help you get rid of all possible problematic customizations and settings on your device. Follow the instructions summarized below to do a clean restore to the latest version of iOS via iTunes.

Step#1: Connect your iOS device to the computer.

Step#2: Select your iPhone touch when it appears in iTunes (next to iTunes Store button in the top right corner).

Step#3: Click on the Restore button in the Summary tab.

Step#4: iTunes will prompt asking you’re sure you want to restore your iOS device to factory settings. Click the Restore button.

Step#5: After your iOS device is restored to factory settings, it will reboot your device.

Step#6: Now, you’ll see the “Hello” screen with a “Slide to set up” slider. Follow the on-screen instructions to setup the iOS device.

You can easily set up your device as new device or restore from the backup taken earlier, but make sure  you’ve the latest version of iTunes installed.


Let us know if you faced any Wi-Fi issues after going through above tips and fixes. If not, then use our customer support helpline to resolve the issue.


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